Terms and Conditions

  • WE WILL NOT BE HELD LIABLE FOR ANY LOSS OR DAMAGES OF ANY ORDER ONCE THE PACKAGE HAS LEFT OUR PREMISES.
  • WE WILL NOT TAKE RESPONSIBILITY FOR ANY FACTORY DEFAULTS OF ANY PRODUCTS

Our company strives to Bring to you the best products possible, however we have a strict returns policy.

Due to hygienic purposes, any open or used products cannot be returned.

We only accept returns on goods purchased incorrectly or if you are not happy with the product after you decided to purchase it.

All goods that are returned needs to be in its original packaging and unopen.

There will be 5% restocking fee.

The customer will be liable to pay the return delivery cost. The customer may use their own delivery method to return the goods or request Flawless by LMG to send the courier to collect the goods. Return delivery fees to Flawless by LMG will be billed prior to the courier collecting the package.

The restocking fee will be deducted from the refund amount after inspection of the product if it passes the returns inspection.

We are not held liable should any losses occur when you send your return goods back to us.

ALL OUR PRODUCTS ARE 100% AUTHENTIC, HOWEVER IF YOU HAVE ANY REACTIONS / YOU DISLIKE THE PRODUCT WE WILL NOT BE HELD RESPONSIBLE

Proof of authentication can be shown on request

Disclaimer :

Kindly note we are not authorised resellers of majority of the brands we sell as we simply bring in small quantities of products to make international brands easily accessible in South Africa.

ESTIMATED ARRIVAL TIME FOR CUSTOM ORDERS IS APPROXIMATELY 3 – 4 WEEKS, PAYMENT IN FULL CONFIRMS YOUR ORDER, SHOULD THE PACKAGE BE DELAYED WE WILL NOT BE ENTITLED TO REFUND YOU SO YOUR PATIENCE WILL BE APPRECIATED

PLEASE READ THE ABOVE CORRECTLY BEFORE DOING PAYMENT